Principal Software Engineering Manager

Windows 365 Cloud PC (W365) and Azure Virtual Desktop (AVD) have been recognized as leaders in the Gartner Magic Quadrant™ for Desktop as a Service (DaaS), two years in a row. We continue to see expansion of these services and amazing adoption by enterprise and business customers. At its core, W365 and AVD provide business customers a modern, elastic, cloud-based Windows experience, and the ability to stay current in a simplistic and scalable manner. It has never been a more exciting time for us to scale this initiative!

As a Principal Software Engineering Manager in the Cloud Platform team, you will get an amazing opportunity to demonstrate leadership at both business and technology level. You will get to extend your knowledge of cloud computing, desktop virtualization, streaming technologies, and other technical areas including cloud-based management suites. You will be part of a team designing new platform capabilities involving virtualized compute, storage, networking, GPUs, core connectivity services and streaming protocols (such as RDP) for our products to enhance the value to our customer base. You will also be a part of an agile team working with experienced engineers and product managers that behave more like a technology startup.

You are hands-on, comfortable dealing with ambiguity and a shifting landscape. Have experience with Azure or other cloud infrastructure services at scale, passionate about iterating fast in a startup environment, and getting the right design for our customers while understanding and articulating the tradeoffs. With entrepreneurial spirit, and a can-do attitude, you can drive consensus across various stakeholders. You will be a key member of the Windows Cloud Platform engineering leadership team, drive critical design initiatives, participate in strategic & tactical decisions, collaborate with internal partner teams and will be accountable for shipping service offerings that succeeds with our customers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• You will identify and drive software improvements using your expertise in software development, complexity analysis, and scalable system design to improve site reliability and fundamentals for Window Cloud services.
• You will work closely with other engineering teams and provide a holistic view of Windows Cloud services.
• You will drive quality releases to surpass customer expectation on service metrics.
• You will provide strong leadership to identify opportunities to drive the design and implementation of end-to-end telemetry, alerting, self-healing and automation capabilities to improve service health, manageability, and reliability of cloud services serving millions of cloud-based virtual devices.
• You will mentor and help grow a team of talented, diverse software engineers, data engineers, and site reliability engineers. You will work across organizations, collaborating with internal partner teams such as Azure Compute, Core OS, Microsoft Security and Identity team, and others.
• You will provide strong leadership for the architecture of secure, distributed, scalable, and resilient micro-services using modern technologies. 
• You will raise the technical bar, maintain a data and results driven culture, and nurture a high-performance team to build world-class experiences for W365 and AVD end users, ITPros, partners, and operations teams.

Required Qualifications: 

• Bachelor's Degree in Computer Science, or related technical discipline AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
• 2+ years of people management experience.
• Experience with distributed systems delivering large-scale, secure, and resilient cloud services.
• Exceptional software development design, debugging and troubleshooting and problem-solving skills.
• Ability to generate clarity in ambiguous situations.
• Strong communication and collaboration skills.

Preferred Qualifications: 

• Proven track record of working across teams to deliver shared solutions to complex problems.
• Experience with Service Management, Operations, and Support a plus.
• Ability to manage senior stakeholder and partner relationships to influence, drive collaboration, innovation, and adoption across Microsoft.

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Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.