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Backend Engineer Graduate(Customer Service Platform)-2025 Start
Visa Statement
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
Team Introduction
The Customer Service Platform (CSP) is a team that integrates the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.
Responsibilities
- Develop large-scale software systems that powers TikTok app.
- Improve system design and architecture to ensure high stability, performance and reliability of the product.
- Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development.
- Research, design, and develop computer and network software or specialised utility programs.
- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
Team Introduction
The Customer Service Platform (CSP) is a team that integrates the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.
Responsibilities
- Develop large-scale software systems that powers TikTok app.
- Improve system design and architecture to ensure high stability, performance and reliability of the product.
- Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development.
- Research, design, and develop computer and network software or specialised utility programs.
- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.